New technologies and innovative business models are key catalysts of future of work disruptors. And, in the spirit of fighting fire with fire, new technologies and innovative operating models can be the critical enablers of the responses that allow organizations to better prepare for those disruptors.
As discussed in our Navigating the Top 9 Future of Work Disruptors guide, there will be direct impacts to how organizations and workers interact in the talent marketplace. Examining these disruptors will show how new employment models may be the best way organizations can adapt to these disruptors.
In our experience, we find that employers often still have a dated view of talent.
We’d like to suggest that now is a perfect time to begin the experimentation process with different talent models to develop a deeper understanding how they can fit your organization’s needs. The pandemic has accelerated the changes to our workforce and both employers and workers can benefit from new opportunities.
As we identified in a recent infographic we developed, organizations should understand their strategic needs – by business unit, by function, by role – and determine what potential mix of employment types could be optimal for each situation.
This is where the experimentation can happen. Meaning the variation of inputs and outcomes should be tracked to understand which models work in which situations and why. From traditional full-time and part-time employees and mature contractor models to on-demand talent platforms, crowdsourcing, AI-augmented workers, and teams-as-a-service, the full range of existing and emerging models can be explored to prepare an organization for the future.
There is a new conversation, not unlike the historical build or buy analysis, thinking about when and where organizations should select a non-traditional source for talent. Some questions you can ask to analyze which models are right in which situations include:
WHO – Can you afford the talent full-time? Some skill sets are in high-demand and require a market premium. Consider accessing a talent platform that allows you to source the amount that you need versus hiring a full-time employee.
WHAT – How fundamental to the organization is the role? Even projects and project-based roles can be successfully sourced by different talent models and what knowledge and skills are essential to the organization on an ongoing basis. Some organizations are going so far as to determine which roles are core and which ones will flex as strategies change, skills evolve, and demands shift.
WHEN – How long will this skill set be needed? Given the ever-shortening half-life of knowledge consider when the skill set will become obsolete or no longer needed. And are people with these skills in a position to be retrained or will future skill demands be significantly different?
WHERE – Does talent need to be local? Can you access a regional, national, or global talent market? Some open talent platforms do a great job of finding the best global talent and making that available at competitive rates.
WHY – Would innovative thinking be of value? Consider the value of the new idea and what a challenge-based or crowdsourced perspective could add by way of diverse thought and new ideas.
HOW – Are you using the same talent models because no one in your organization understands how to try new ones? There are organizations that are trying to lower friction between employers and talent. We work with our clients helping them understand how best to acquire talent.
The traditional employment model is not as attractive and, in some cases, not as accessible to all employees. In a recent Gallup study of U.S. workers published by the New York Times, about 64 percent of respondents were employed in a traditional one-to-one employee-employer arrangement. The remaining 34 percent held multiple jobs or had income from one or more self-employment arrangements.
As new technologies and innovative business models create new ways of working, organizations need to be more creative in how they think about “units of labor” and fill talent gaps. They are no longer tied to traditional models. This will allow the most forward-looking organizations to be the ones that adopt the right talent models for their needs and become the most agile and adaptive organizations that are able to move at market speed.
Let us help you understand your future needs and how innovative talent models can be used. Contact us today.
Denise is an executive with over 20 years’ experience advising clients. Denise’s clients rely on her for her expertise and counsel on how to implement strategy and drive change that sticks across a diverse organization and workforce. Denise relies on her deep background in Corporate Strategy, Organizational Development, Organizational Change Management and Human Performance. Denise has worked in Government, Life Sciences, Non-Profit, Hospitality, Higher Education, and Aerospace and Defense. Denise has experience managing and guiding clients on projects that span large scale managed services, strategy development, and strategy implementation.
Toffler Associates is a future-focused strategic advisory firm. Our Future Proof® business consulting approach helps global leaders understand how future shifts impact current decisions so they can take advantage of opportunity, manage risk, and create future value.
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